Last updated: October 28, 2026
Seller and contact
Hersync operates this online store. These terms cover purchases made through www.gethersync.com. For questions about a product, an order, or these terms, email contact@hersync.com.
Your order
Review the product description, quantity, price, delivery address, and order total before placing your order. Provide accurate contact and shipping information so we can communicate with you about your purchase. Keep your order confirmation and order number for your records.
If information in your confirmation appears incorrect, contact us with your order number and the correction requested. If you want to change or cancel an order, contact us promptly. Whether a change can be made depends on the order's processing status and any rights that apply to your purchase.
Prices and payment
The United States storefront uses U.S. dollars (USD). Review the checkout summary for the applicable product price, discounts, taxes, shipping charges, and final total. The payment options available for your order are displayed at checkout. Do not send payment card details by email.
When choosing a bundle, check the included quantity and total price. Any offer conditions shown with that offer apply to your selection. Contact us if a product description, promotion, or charge is unclear before completing your purchase.
Delivery
Read our Shipping Policy for delivery information. Check the destination and any delivery information shown for your order before paying. Contact us if your package is missing, damaged, or contains the wrong item, and include enough information to identify the order.
Returns and the 90-day guarantee
Hersync offers a 90-day money-back guarantee. The applicable process and conditions are set out in our Refund Policy. To request help, email us with your order number. Statutory rights that apply to your purchase remain available independently of the commercial guarantee.
Product information and your rights
Read the product label, ingredients, directions, and precautions before use. Website information does not replace advice from your healthcare professional. These terms do not exclude or restrict consumer rights that cannot lawfully be excluded or restricted.